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Your private messages
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Secure Service Request: You’ll be directed to BOH Operations Private Messages to complete your inquiry. Sign in or create your customer account to continue.
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Choose a request or send a general message. Required fields must be completed before submitting.
To protect your information, BOH Operations may ask you to verify your identity before acting on a request. Submitting a request does not immediately delete an account or its records. Do not include passwords, payment details, or identification documents in your message.
For Executive Steward, Stewarding, Housekeeping, Public Areas, and other individually scheduled services, please use our existing Square appointment process.
Go to appointments and scheduling →Thank you for contacting BOH Operations. The details you provide help us understand your request. Initial communication takes place through your private messaging account, where you can review replies and coordinate next steps. Property visits are confirmed only after we both agree on the date, time, and location.
Contact details are used for your service inquiry and related communication, as described in our Privacy Policy. Please do not include passwords, payment information, or confidential operational documents in messages.
Please do not include passwords, card details or sensitive personal records. Photo/PDF attachments are not enabled yet.